Analyze and map end-to-end business processes to identify inefficiencies and automation/AI opportunities., Run workshops and interviews with process owners to understand current-state workflows and constraints., Evaluate process maturity, standardization, and data readiness to recommend the best-fit solution: Optimization (redesign, simplification), Automation (e.g., RPA, workflow orchestration), AI/ML (e.g., prediction, classification, NLP), Define use case scope, success metrics, and technical/data needs., Draft solution outlines and hand over to technical teams or co-develop with AI Tech Consultants., Support change management by clearly communicating expected benefits, impacts, and user value., Act as a trusted advisor for business teams, helping prioritize and shape their AI transformation journey.
