Head of Digitalisation (m/f/x)
Intro
The Head of Digitalisation position at the ICRC is a key leadership role responsible for driving digital transformation and modernization within the organization. The role involves optimizing processes, developing a digital ecosystem, managing program initiatives, implementing strategies, and overseeing budget allocation for digital transformation. The Head of Digitalisation works closely with internal and external stakeholders, supervises a team of Project Managers and Business Analysts, and ensures alignment with the ICRC's Institutional Strategy. The ideal candidate should have extensive experience in project management, change management, and leading large-scale transformations, along with a strong understanding of end-to-end processes and ERP systems.
Tasks
- Lead the development and implementation of programs and processes linked with digital transformation
- Develop an ICRC digital ecosystem to improve user experience for various personas
- Measure and develop metrics to steer efficiency gains
- Identify risks and mitigation measures associated with the transformation program
- Manage budget and resources for the transformation program
- Monitor and report progress and roadmaps to senior sponsors
- Supervise a team of Project Managers and Business Analysts
- Build and expand the team as the digitalisation program grows
- Interact with internal and external stakeholders
- Adhere to ICRC principles and code of conduct
- Maintain a pleasant working environment
- Perform duties with confidentiality
- May perform additional tasks as required
Requirements
- 15+ years of professional experience
- Minimum 5 years experience in managing large projects or programs
- Experience in leading large-scale transformations
- Good knowledge of standard end-to-end processes
- Experience in ERP development and deployment
- Experience in low-tech countries and frugal innovation a plus
- University degree
- Change management training
- Certification in project management
- Lean experience is an asset
- Fluent in English and French
- Computer proficiency
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