Working Student (m/f/d) Global CRM & Applications Enablement & Training

Working Student (m/f/d) Global CRM & Applications Enablement & Training

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As part of a global CRM transformation in the pharmaceutical sector, this working student role supports the enablement and adoption of Salesforce as the company’s global CRM platform. You will gain hands-on experience in digital transformation, learning and development, and user enablement while helping international teams work confidently with new tools and processes.

Your challenge in detail

• You will support the development, maintenance, quality assurance, and continuous improvement of training and enablement materials
• You will help to transform complex system or business-process information into clear and user-friendly learning content
• You will perform quality checks on training and enablement materials for accuracy, branding, consistency, formatting, terminology, links, and visual quality
• You will support version control and the structured organization of training content and documentation
• You will test learning materials and resources prior to publication or delivery
• You will support cross-functional alignment and support communication and adoption strategies

Your competence is in demand

• Current full-time studies in Communication, Education / Learning & Development, Digital Media, Business or a related field

• Very good English skills, written and spoken; good German skills are a plus

• Proficiency in Microsoft Office (PowerPoint, Excel, Outlook)

• Proactive and highly detail-oriented mindset with the ability to handle multiple tasks and deadlines

• Strong analytical and problem-solving skills

• Teamwork and collaboration skills to work effectively with cross-functional and global teams