CLINOTEL Krankenhausverbund gemeinnützige GmbH

Clinotel is a multi-institutional hospital network to which high-performance and innovative hospitals throughout Germany have joined. The network consists of around 80 locations of public and non-profit clinics.

The main mission of Clinotel is to promote the exchange of knowledge and benchmarking between the member hospitals, in order to sustainably improve the quality of patient care and the economic efficiency of the clinics. The motto is: "Learn from the best. Belong to the best."

Clinotel offers its members a variety of services, including:

• Quality management: Support in setting up and expanding risk management, conducting clinical risk audits and agreeing on quality goals.
• Process optimization: Benchmarking of performance data, identification of fields of action and mediation of best-practice examples.
• Personnel development: Active support in the continuous development of employees through a joint e-learning portal and an active expert network.
• Financial management: Analyses and evaluations for strategic decision-making and for coping with the challenges of the megatrend of outpatient care.
• Strategy development: Support in the strategic orientation of hospitals and in preparation for hospital planning.
• Digitalization: Support for digital transformation in the hospital sector.
• Compliance and Law: Support in the areas of compliance management and data protection.

An important value of Clinotel is transparency. The network publishes the quality results of its member hospitals on the website www.clinotel-qualitaetsergebnisse.de in order to offer patients guidance in choosing a hospital.

Clinotel attaches great importance to patient satisfaction. In all Clinotel hospitals, patients are continuously surveyed to determine satisfaction, treatment success and recommendation. The results are evaluated for the hospitals and specialist departments in order to identify potential for improvement.

As part of the implementation of the Corporate Sustainability Reporting Directive (CSRD) of the EU, Clinotel has included sustainability management in its service portfolio.

Clinotel is a network that helps its members to continuously improve and successfully meet the challenges of the healthcare system.