DIPKO GmbH

DIPKO GmbH is an innovative company that specializes in the development and provision of a cloud-based digital platform for municipal services. This platform enables municipal utilities, cities, and municipal enterprises to consolidate and manage all their services and offerings in one central location.

• Central Platform: DIPKO offers a white-label solution that allows for the integration of all cross-sector services and offerings as well as third-party products in one place. This includes online tickets for facilities such as swimming pools, courses, and energy services in the online shop[4].
• Single Sign-On and Customer Account: A central login grants customers and citizens access to all services and offerings of the company or municipality. All user activities are managed in a central customer account with an integrated mailbox and payment function[4].
• ERP System Integration: The platform can be connected to existing ERP systems, providing a 360-degree view of each individual customer or citizen and the services utilized[4].
• Customer Retention and Loyalty Programs: DIPKO offers extensive modules for customer retention, specifically designed for municipal utilities to build sustainable and loyal customer relationships[4].

The main mission of DIPKO is to support municipal utilities and enterprises as a strong partner in advancing their digitalization and networking. DIPKO focuses on flexibility, agility, and a customer-oriented approach to meet the constantly changing needs of customers and citizens[4][5].

• Climate Protection and Digitalization: DIPKO emphasizes the importance of digitalization for climate protection. By utilizing digital platforms and solutions, effective measures for protecting the planet can be developed and implemented. Digital technologies enable better monitoring and control of environmental processes[4][5].