The
Die Finanzämter in Nordrhein-Westfalen are central institutions that take care of the tax matters of citizens and companies. With a total of 131 Finanzämtern (according to one source) or 104 (according to another source), they offer comprehensive support on topics such as income tax, sales tax and separate assessments [1][3].
The main mission of the Finanzämter is to act as a service and contact partner in all tax matters. They see themselves as modern and customer-oriented institutions that provide binding information and offer consultation hours and hotlines [1]. The values include transparency, efficiency and customer proximity.
Although specific sustainability goals are not explicitly mentioned, the Finanzämter contribute to reducing administrative effort and improving efficiency by promoting digital communication and using cloud-based platforms. This can be seen as a contribution to sustainable administration.
The Finanzämter in Nordrhein-Westfalen work closely with other authorities to support companies in their establishment and development. They offer information on topics such as business start-up, funding programs and tax regulations to make it easier for founders to enter the business world [5].
