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The Kassenärztliche Vereinigung Westfalen-Lippe (KVWL) is one of the largest statutory health insurance physicians' associations in Germany and represents the interests of more than 16,000 resident contracted doctors, psychotherapists, and child and adolescent psychotherapists in the Westfalen-Lippe region. With around 2,000 employees, the KVWL ensures reliable outpatient care and supports its members in the proper provision of their services.
The main mission of the KVWL is to ensure outpatient medical care and to continuously improve the quality of medical services. The KVWL attaches great importance to supporting its members and promoting health in the region.
The KVWL is committed to a sustainable and efficient organization. The digitization of processes, such as the introduction of digital personnel files, reduces administrative effort and increases employee satisfaction[5]. In addition, the KVWL promotes continuous improvement in patient care through its quality assurance measures.
Overall, the KVWL positions itself as a modern service partner in the healthcare sector, characterized by innovative solutions and a high level of service orientation.