Servos is a leading ServiceNow Elite Partner specializing in digital transformation in the public sector. With a strong focus on developing "Citizen-First" solutions, Servos leverages the ServiceNow platform to create modern, efficient, and user-friendly digital services for citizens and government employees. The company supports state, regional, and local authorities in the USA in replacing outdated systems and manual processes with automated workflows and customizable applications to significantly improve service for citizens.
The main mission of Servos is to make people's lives easier and increase the efficiency of authorities through innovative IT solutions tailored to the public sector. The company places particular emphasis on a human, citizen-oriented approach: every solution is developed with the needs of citizens and the employees who work in public service day after day in mind. This empathetic perspective distinguishes Servos from other technology providers, as the employees themselves have experience in the public sector and know the challenges exactly.
The flagship offering "ServosGov" is a flexible framework on the ServiceNow Public Sector Digital Services Platform that combines best practices and is specifically designed for the requirements of state and local governments. This makes it possible to deliver solutions quickly and with high added value - often within twelve weeks - and to ensure long-term, iterative improvements through continuous innovation.
Servos pursues a sustainable and responsible corporate strategy that takes into account not only technological innovation but also the social dimension. The company promotes inclusive and accessible digital experiences that reach all citizens regardless of their circumstances. In addition, Servos relies on an agile, human-centered methodology that focuses on transparency, collaboration and adaptability.
The dedicated team at Servos combines technical know-how with a deep understanding of public administrations. With creative architects, developers and consultants, the company accompanies its customers on the path to digitization - from strategy to implementation to continuous optimization. The goal is to modernize public administration in order to offer citizens a fast, accessible and reliable service. In doing so, Servos makes an important contribution to a modern, digital society.
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With its unique combination of public administration experience and technical expertise, Servos is a reliable partner for government organizations that want to prepare for the digital future.