SMAFO revolutionizes E-Bike mobility with innovative, Europe-manufactured E-Bikes and a comprehensive service platform. The company focuses on sustainability, excellent customer service, and an engaged community to promote freedom and flexibility in cities.
SMAFO, founded in April 2018 in Paderborn, is an innovative startup dedicated to the mission of providing simple and worry-free access to sustainable E-Bike mobility for everyone.
SMAFO offers a range of core products and services aimed at revolutionizing mobility in cities. The company primarily focuses on the development and distribution of E-Bikes manufactured in Europe, which stand out for their ease of use and extensive features. The E-Bikes, such as the SMAFO 4 Wave or the newly designed SMAFO LUCA, are equipped with renowned components, clean design, and a high range, making them ideal companions for everyday life[1][2][5].
Another central aspect is the SMAFO Connect + Care platform, which provides comprehensive protection against theft, partial theft, and vandalism. The digital services include GPS tracking, a ride history including CO2 savings, a digital service booklet, and extensive bike insurance. These services make SMAFO an all-in-one solution for E-Bike users[2][4].
The vision of SMAFO is to create freedom and flexibility for every individual by providing simple and worry-free access to sustainable mobility. The company believes that E-Bikes can change mobility in cities and is committed to occasionally replacing cars with E-Bikes to reduce CO2 emissions and improve air quality in cities[2][4][5].
SMAFO is strongly focused on sustainability. By producing E-Bikes in Europe, transport routes can be reduced and short delivery times ensured. This approach guarantees a high quality standard and minimizes environmental impact. The company aligns itself with the global sustainability goals of the UN and strives to contribute to a better future[2][4].
SMAFO places great importance on customer service and community. The company offers a wide service partner network, an in-house service center, and a mobile workshop. Through regular workshops, riding safety training, and events, SMAFO maintains direct communication with customers and interested parties, leading to a strong and engaged community[1][2][5].
SMAFO has experienced significant growth in recent years. The company has successfully conducted crowdfunding campaigns and attracted notable investors. With the launch of an SUV-Bike, SMAFO enters the all-terrain E-Bike segment, continuously expanding its product range. Through the direct-to-consumer approach, SMAFO can offer its E-Bikes at a lower price than comparable products on the market[2][5].
SMAFO is more than just an E-Bike manufacturer; it is a movement aimed at sustainably changing the way we move in cities. With its combination of reliable hardware, innovative software, and excellent customer service, SMAFO sets new standards in the E-Bike industry.
