Central control of identities, roles, and authorizations in the IGA environment – from connecting new processes to audit-proof governance, Analysis, design, and optimization of business processes as well as conception of viable role and authorization models, Consulting our customers on the further development of IAM/IGA processes, including strategic issues, committee work, and data protection and IT security, Recording complex requirements and participating in the selection, configuration, and customization of IGA solutions, Participation in projects as well as coordination of changes, releases, and upgrades in ongoing operations, Quality assurance and professional 2nd-level support, including test management, KPI-based monitoring, and coordination between customers, control centers, and technology