Manage a portfolio of Carbmee’s strategic customers, acting as their trusted decarbonization advisor and educating them on how to leverage Carbmee’s Carbon Management Solution as part of their climate strategy, Be comfortable liaising and consulting with Senior Executives in Sustainability, Procurement, and other key functions., Translate your customers' strategic objectives into high-impact delivery, aligned with Carbmee’s offerings, keeping abreast of relevant sustainability standards and regulations., Manage multiple projects simultaneously, ensuring top-class execution and steering. Demonstrate exceptional project management skills to handle complex tasks, keep all moving parts aligned, and deliver results efficiently., Drive customer value and account health leading to the retention and expansion of your portfolio, Lead the post-sales engagement, retention, and growth of your customers partnered closely with our stellar Account Executives., Identify opportunities, drive business outcomes, and ensure customer's objectives are met., Turn your customers into champions: support them in creating strong narratives about their decarbonization journey that can be shared widely., Create cross functional transparency by advocating for your customers to internal stakeholders in Product Management, Engineering, Marketing, and Sales, Keep the organization customer-centric, ensuring we are building a solution closely aligned with the needs of our customers and adherent to sustainability standards and developing regulations., Share business insights, surface challenges and identify product development opportunities to scale Carbmee’s Carbon Management Solution., Proactively identify areas for improvement in the Carbmee customer journey to create a world-class experience.
