Vehicle service advisors are the central contact person in car repair shops. They take over customer advice, coordinate repair and maintenance work and ensure that customers are informed of all necessary measures. Their main task is to understand customer wishes, offer appropriate solutions and ensure the smooth running of services.
The average salary for car service consultants in Germany is €3,540 gross per month, which corresponds to an annual salary of approximately €42,480 gross.
The activity of a car service advisor usually requires a completed training in the car sector, such as as a car mechatronics technician. Additional training in the field of service advisory or a business degree can be beneficial to expand professional and commercial skills.
As a car service consultant, there are many career opportunities. Through targeted training and specialisation, you can rise to management positions or become self-employed. You can also move into adjacent areas, such as the distribution of vehicles or spare parts. Increasing demands in the area of customer care and digitalisation are also opening up new perspectives in the industry.
