Help develop the long-term tech product vision for fulfillment, logistics, and operations, ensuring smooth integration between ERP, warehouse management, and e-commerce platforms including retail order flows via EDI, Own and manage the product roadmap for ERP (Business Central D365), defining the “why” and “what” of key problems to solve, product features, improvements, and integrations., Collaborate closely with supply chain, logistics, finance, and warehouse teams to align global priorities and ensure efficient operations., Work with ERP and WHMS teams to drive system improvements, optimize workflows, and enable scalability., Lead product discovery to identify pain points and opportunities for automation, efficiency, and operational excellence., Partner with software engineering to deliver high-impact changes, ensuring ERP-related enhancements are implemented predictably and effectively., Develop metrics to track fulfillment speed, order accuracy, warehouse efficiency, and operational costs, providing insights for continuous improvement., Champion cross-department collaboration, facilitating alignment between business stakeholders, tech teams, and operations., Apply a data-driven and business-first mindset, continuously iterating on the product strategy based on feedback and performance insights.
