Lead and mentor IT team while fostering a culture of innovation, collaboration, reliability and accountability., Oversee the deployment, configuration, and maintenance of enterprise-level MDM solutions (JAMF for Apple devices and Intune for Windows and Android devices) and ensure seamless device lifecycle management., Manage and optimize identity and access management systems, with a focus on Okta., Ensure strong authentication and access practices across the company, including rollout and enforcement of Multi-Factor Authentication (MFA) and Single Sign-On (SSO) across all applications and services., Develop, document, implement and enforce IT policies covering device usage, security standards, data access, and incident response., Manage relationships with technology vendors to ensure performance, cost-efficiency and SLAs alignment., Take end-to-end ownership of IT security, including endpoint protection, access controls, risk monitoring, and employee-facing security practices., Evaluate and improve security-related tools and processes to ensure a proactive and scalable IT security posture., Partner with leadership across departments to ensure that IT strategies align with business needs and future growth., Conduct regular cost and performance benchmarks of service provider landscape in order to ensure best in class IT services at MILES.
