Head of Evaluation Office

About UNHCR: The UN Refugee Agency

UNHCR, the UN Refugee Agency, is a global organization dedicated to saving lives, protecting rights and building a better future for forcibly displaced communities. UNHCR is committed to ensuring that everyone has the right to seek safety and build a better life. For over 70 years, we have been working in communities around the world to make this happen.

Organizational Context

The Office of the Inspector General (OIG) is an independent office within UNHCR, reporting directly to the High Commissioner. It comprises the Evaluation and Audit Services. The Head of the Evaluation Office is responsible for leading and managing the Evaluation Service, ensuring the quality, independence, and relevance of UNHCR's evaluations.

The Role

The Head of the Evaluation Office will lead and manage the Evaluation Service, ensuring the quality, independence, and relevance of UNHCR's evaluations. This role is crucial for promoting accountability, learning, and informed decision-making within the organization. The incumbent will report to the Inspector General and will be responsible for developing and implementing the biennial evaluation plan, managing the evaluation budget, and overseeing the conduct of evaluations.

Responsibilities

• Develop and implement the biennial evaluation plan in consultation with senior management and relevant stakeholders.
• Manage the planning, execution, and dissemination of independent evaluations of UNHCR's programmes, policies, and operations.
• Ensure that evaluations are conducted in accordance with international standards and best practices, maintaining objectivity and rigor.
• Provide guidance and support to evaluation teams, including consultants, ensuring the quality of their work.
• Oversee the management of the evaluation budget and resources, ensuring efficient and effective use.
• Promote a culture of learning and accountability within UNHCR by disseminating evaluation findings and recommendations to relevant stakeholders.
• Engage with external stakeholders, including donors, partner organizations, and academic institutions, on evaluation matters.
• Contribute to the overall strategic direction of the Office of the Inspector General.
• Manage and mentor staff within the Evaluation Service.

Qualifications

Education:

Advanced university degree (Master's degree or equivalent) in a relevant field such as international relations, public administration, economics, social sciences, or a related discipline. A first-level university degree in combination with two additional years of relevant experience may be accepted in lieu of an advanced university degree.

Work Experience:

• A minimum of 10 years of professional experience in evaluation, policy analysis, or programme management, with at least 5 years in a senior management or leadership role.
• Demonstrated experience in designing, managing, and conducting complex evaluations, preferably in the humanitarian or development sector.
• Strong understanding of evaluation methodologies, frameworks, and quality assurance processes.
• Proven experience in managing teams and budgets.
• Experience in stakeholder engagement and communication.
• Familiarity with the UN system and/or humanitarian operations is desirable.

Key Competencies:

• Leadership and Management: Ability to lead and inspire a team, manage resources effectively, and drive organizational change.
• Evaluation Expertise: Deep knowledge of evaluation principles, methodologies, and practices.
• Analytical and Critical Thinking: Strong analytical skills with the ability to assess complex information and formulate sound judgments.
• Communication and Interpersonal Skills: Excellent written and verbal communication skills, with the ability to engage effectively with diverse stakeholders.
• Strategic Thinking: Ability to develop and implement long-term strategies and plans.
• Integrity and Objectivity: Commitment to upholding ethical standards and maintaining independence and impartiality.

Languages:

Fluency in English is required. Knowledge of another UN official language (French, Spanish, Arabic, Russian, or Chinese) is an asset.

Location:

Geneva, Switzerland

Contractual Information:

This is a full-time position. The contract duration is for an initial period of two years, with the possibility of extension.

Benefits:

UNHCR offers a competitive salary and benefits package, including:

• Health insurance
• Pension plan
• Generous annual leave
• Opportunities for professional development and training

Application Process:

Interested candidates should submit their application through the UNHCR careers portal. Please ensure your application includes a comprehensive CV and a cover letter outlining your motivation and suitability for the role.

Closing Date:

[Date will be specified on the portal]

UNHCR is committed to diversity and inclusion. We encourage applications from all qualified candidates, regardless of race, gender, age, religion, sexual orientation, or disability.