Support Specialist for Microsoft Dynamics 365 Business Central (m/f/d)

Berlin, Germany Employees work in a hybrid mode
Full-time

Company Description

Established in 2002, ib vogt GmbH is specialized in the Development, Design and Engineering, Financing, EPC and Operation of solar power and provides turnkey solar power plant solutions to investors internationally.

As a manufacturer-independent integrated developer, the company focuses on tailor-made solar power plant solutions that maximize lifecycle performance and returns.

Since 2009, ib vogt has commissioned plants with a capacity of almost 2 Gigawatt. We employ over 840 specialists, in all areas of the solar power plant value chain in over 40 countries. The company operates internationally from offices in Spain Germany, Italy, Netherlands, France, Poland, USA, Australia, United Kingdom, Panama, India, and South East Asia.

Job Description

The Business Central Support& QA Specialist is responsible for providing functional and technical support for Microsoft Dynamics 365 Business Central. This role ensures smooth system operations, resolves user issues, supports ongoing enhancements, and collaborates with cross‑functional teams to optimize business processes. The ideal candidate combines strong problem‑solving skills with a deep understanding of Business Central modules and real‑world business workflows.

Your Responsibilities

Provide day‑to‑day support for Microsoft Dynamics 365 Business Central users across finance,operations,supply chain, sales, and other departments
Troubleshoot and resolve system& functional issues, including configuration& posting errors
Manage support tickets, ensuring timely resolution and clear communication with end users
Support system upgrades,patches, new feature rollouts,including testing and documentation
Create and maintain documentation, including user guides, SOPs, and troubleshooting steps
Train and onboard new users, ensuring they understand system functionality and best practices
Design and execute test cases for system changes, enhancements, and bug fixes to ensure solution quality and stability

Qualifications

Experience 3+ years supporting Microsoft Dynamics 365 Business Central (or NAV)
Strong understanding of core BC modules, such as Finance (GL, AP, AR, Fixed Assets), Procurement
Ability to diagnose and resolve functional and technical issues
Excellent communication skills and ability to work with non‑technical users
Ability to manage multiple priorities in a fast‑paced environment

Additional Information

The opportunity to take ownership of impactful ERP projects in an international business environment
The opportunity to work with the latest BC versions
A dynamic and collaborative workplace with flat hierarchies and short decision-making processes
Continuous professional development, including training and certification opportunities
Flexibility through hybrid work options and a modern IT environment
Competitive compensation and benefits package
A supportive culture that values innovation, initiative, and teamwork

At ib vogt, we are committed to fostering a diverse, inclusive, and respectful workplace where everyone can thrive. We believe that embracing diverse perspectives drives innovation and helps us better serve the global communities we operate in. As an equal opportunity employer, we provide employment opportunities without regard to age, ethnicity, religion or belief, gender identity, sex, sexual orientation, disability, pregnancy or maternity, marriage and civil partnership, or any other protected status.

We strive to create an accessible recruitment process for all candidates and are happy to discuss reasonable accommodations to support your application. As a global company, we acknowledge that accessibility provisions may vary by location depending on local infrastructure and legal requirements. If you have a disability or require any adjustments during the recruitment process, please let us know - we will do our best to support you.