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The Flüchtlingszentrum Hamburg, officially the Central Information and Counseling for Refugees gGmbH, is a non-profit organization supported by the Hamburg state associations of the Workers' Welfare Association, Caritas, and the German Red Cross.
The Flüchtlingszentrum Hamburg serves as a central counseling center for asylum seekers, people with insecure residency, and those without residency papers in Hamburg. It offers comprehensive and individual counseling on various topics, including:
The Flüchtlingszentrum Hamburg is uncompromisingly committed to the humanitarian values of its supporting organizations. It stands for a humane and open coexistence and for a just society. Counseling is provided independently and politically unbound, and the center opposes all forms of racism and discrimination.
The team at the Flüchtlingszentrum, which has many years of experience in refugee social work, provides counseling in almost 20 languages and meets people on an equal footing, with appreciation and respect. The counseling work is low-threshold and based on professionalism, reliability, and empathy[2][5].
The Flüchtlingszentrum Hamburg focuses on the sustainable integration and support of refugees in Hamburg. It strengthens the individual development and active societal participation of those seeking advice and empowers them to fully exercise their rights.
By facilitating access to German courses, supporting labor integration, and assisting with healthcare, the center contributes to the long-term integration of people into society. Counseling on voluntary return and humanitarian admission also ensures that all options and perspectives are carefully weighed and supported[2][3].
The Flüchtlingszentrum Hamburg works closely with various local and national organizations to ensure comprehensive and effective support. Through these collaborations, the center can continuously improve its services and adapt to the needs of its clients.