ZPS - Shaping Mobility:
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The Zweckverband Personennahverkehr Saarland (ZPS) (ZPS) is a key player in the field of public transport in Saarland. Its focus is on shaping and optimizing mobility in the region.
The main mission of the ZPS is to further develop mobility in Saarland in a customer-oriented manner and to ensure the quality of public transport. This is achieved through close cooperation with transport companies and stakeholders. An important value is the customer-oriented approach, which is strengthened by the passenger advisory board. This body acts as an interface between customers, responsible bodies and transport companies [2].
The ZPS is involved in various digitalization projects. These include the introduction of new payment methods, the provision of digital ticket offers and the retrofitting of modern on-board computers. These initiatives are not only intended to improve customer service, but also to reduce the ecological footprint of transport. The focus is on continuous development in order to provide future-proof transport solutions [2].
Through close cooperation with the Mobilitätsministerium and other partners such as SNS GmbH, the ZPS strives to continuously optimize its services and promote innovative solutions for transport planning in Saarland. The newly founded passenger advisory board plays a central role in better understanding the needs of customers and responding accordingly [2].