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Role explorer

How is your role developing?

Search for a job title and combine it with filters: the baito Index shows you the weekly trend of postings, work modes, employer types and salaries.

Roles are based on ESCO, the EU's occupation taxonomy. It's the same taxonomy we use to classify every job on baito.

How we classify roles:

Telefonberater:in Krisen und Notlagen

Time series: all postings for this role – independent of the filters.

−51%
050Dec 29Feb 2Mar 9Apr 13May 18Jun 22
38
Overall 1,188

Data as of June 28, 2026·Source: baito job data·based on 977 postings · incl. 15 related roles

– – Overall: all new postings, own scale

Current snapshot

Rolling 90 days – responds to your filters.

Impact
Postings, last 90 days474incl. postings that have since closed
Of which live now164open on baito right now

Work modes

  • On-site94%445
  • Hybrid5%25
  • Remote1%3

Source: baito job data·based on 473 postings with a stated mode

Employment type

  • Part-time73%346
  • Full-time57%269
  • Temporary Work8%37
  • 4 days job7%34
  • Student Jobs3%15
  • Trainee1%6

Source: baito job data·based on 472 postings with a stated mode

Multiple mentions possible – one posting can count more than once.

Seniority

  • Entry Level13%34
  • Junior29%73
  • Mid-Level51%129
  • Senior3%8
  • Lead7%18

Source: baito job data·based on 252 postings with a stated mode

Multiple mentions possible – one posting can count more than once.

Top organization types

  • NGO63%300
  • Association34%160
  • Non-Profit Enterprise31%147
  • Denominational25%118
  • Foundation2%11

Source: baito job data·based on 474 postings

Multiple mentions possible – one posting can count more than once.

Top SDGs

  • 10 – Reduced Inequalities63%300
  • 3 – Good Health & Well-Being58%277
  • 8 – Decent Work & Economic Growth26%122
  • 4 – Quality Education22%103
  • 1 – No Poverty20%96

Source: baito job data·based on 474 postings

Multiple mentions possible – one posting can count more than once.

Top cities

  • Berlin22%102
  • Hamburg9%42
  • Frankfurt am Main7%31
  • München4%19
  • Bonn2%9
  • Köln2%9

Source: baito job data·based on 474 postings

Multiple mentions possible – one posting can count more than once.

Salary

Annual salary (median) of postings stating one

baitoNational median: €49,908
€0k€23k€45k€68k€90k
Entry€37,189
Median€47,547
Peak€53,685

Pay transparency

39%state salary or tariff
  • Salary only15%73
  • Salary and tariff4%17
  • Tariff only20%97
  • Not disclosed61%287

Source: baito job data·based on 88 postings

Collective agreement

How many postings name a collective agreement

24%

of postings name a collective agreement

Most common agreements

  • TV-L15%17
  • TVöD12%14
  • AVR DWBO8%9
  • AVR5%6
  • AVR-Caritas5%6
  • TV-AVH5%6

Source: baito job data·based on 114 postings with a collective agreement

Contract shares relative to postings naming a collective agreement.

AI index

How much of this occupation AI touches today, and whether it assists or takes over

Augmentation (AI assists)1%
Automation (AI takes over)6%

AI usage is recorded on 4 of 18 tasks; 78% of them carry no AI signal yet.

AI reaches only a small part of this occupation so far, so its tasks give little basis for an automation read.

Since Dec 2024: automation +22 pts, augmentation -7 pts

Trend across releasesAugmentationAutomation

Split within the AI-used tasks over time, not the share of the whole role.

0%50%100%
Dec 24Aug 25Nov 25Feb 26

Data basis: Public Safety Telecommunicators · Match: medium · As of: Feb 2026

Source: Anthropic Economic Index (CC-BY 4.0)

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Matching jobs

All figures come from the baito Index: postings on baito since January 2023 – not a statistic on the entire German labor market. More on the methodology

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