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    vor etwa 2 Monate
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    Vollzeit
    Senior
    #refurbished#used#products

    Senior Data Analyst (m/f/x)

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    Einführung

    Back Market, a leading refurbished electronics marketplace, is seeking a Senior Data Analyst to join their Engagement team focused on Merchandising and CRM. The role involves delivering actionable insights to drive customer engagement and retention, maintaining Engagement reporting, analyzing user behavior, and collaborating with leadership to improve user engagement across multiple channels. The company's mission is to empower sustainable tech consumption and reduce environmental impact through refurbished electronics.

    Aufgaben

    • Deliver actionable insights and recommendations for driving customer engagement and retention
    • Build and maintain Engagement reporting within Tableau regularly
    • Proactively identify opportunities to improve engagement based on user behavior
    • Track and analyze repeat purchase behavior to increase metrics
    • Contribute to building an incentives strategy to increase acquisition and engagement
    • Leverage machine learning techniques for predicting churn or propensity to purchase
    • Collaborate with business and senior leadership to share analysis and recommendations

    Voraussetzungen

    • 3-7+ years of relevant industry experience in e-commerce, retail, or marketplace
    • Experience in data analysis for CRM and/or eCommerce teams
    • Strong statistical/technical skills, business acumen, and communication skills
    • Understanding of customer shopping behaviors online
    • Proficiency in data analysis tools like Google Analytics, Tableau, SQL, Python
    • Ability to make data-driven business decisions
    • Experience with machine learning and predictive modeling is a plus

    Benefits

    • Meaningful job helping to reduce electronic waste and fight planned obsolescence
    • Mission-driven company
    • Opportunity to work in a worldwide growing company facing great challenges
    • Work alongside passionate experts
    • Flexible career path with dedicated Learning & Development team
    • Leadership Academy for coaching skills development
    • Attractive salary, equity, and benefits including health insurance, relocation package, parental benefits, flexible hours, etc.
    • Remote-friendly company with up to 3 days of remote work per week
    • Opportunity to work in a fast-paced, open-minded, and friendly environment
    • Participation in Employee Resource Groups for shared identities and interests
    • Internal events for team bonding and communication
    vor etwa 2 Monate

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