baito logo
    vor 6 Monate
    Localyze header
    Localyze logo

    Customer Support Associate (German-Speaking)

    Jetzt bewerben
    Der folgende Stellentext wurde von uns automatisch zusammengefasst.


    Localyze is hiring a Customer Support Associate (German-Speaking) to join their team. The role involves providing support to international talents in navigating immigration processes. The ideal candidate has experience in customer support or operations, thrives in a fast-paced environment, and has excellent communication skills. Fluency in English and German is required, and additional languages are a plus. Localyze is an equal opportunity employer that values diversity and inclusion.


    • Field inquiries from international talents, addressing their questions about visa processes, paperwork, and more via chat through our platform.
    • Skillfully prepare documents and application forms, ensuring a seamless experience.
    • Collaborate with authorities, coordinating appointments and expediting processes.
    • Keep our customers informed about the progress of their cases.
    • Actively contribute to the continuous growth of our knowledge base.
    • Engage with the product team to ideate and develop exciting new features.


    • 2+ years of work experience (including working student positions) in customer support or operations.
    • A knack for thriving in a fast-paced environment, where pressure fuels your drive.
    • A hands-on, efficient work ethic that gets things done.
    • Patience as your secret weapon, never succumbing to stress.
    • A natural flair for communication, finding joy in interacting with people.
    • The ability to use data to improve our work.
    • Fluency in English (C1) and German (B1) - the more languages, the merrier!
    • Experience in customer support or as a relocation expert is a bonus!


    • Inclusion in our passionate and globally diverse team, where three female founders lead the way, with over 55% female Localitos.
    • A Macbook for your remote work setup, allowing you to work from Germany, Ireland, Portugal, Spain, or the UK.
    • Statutory healthcare coverage and enticing perks.
    • A market-related salary, inclusive of employee stock options.
    • An annual learning & development budget to continuously expand your knowledge.
    • A work-life balance with access to Nilo Health, featuring eight 1:1 coaching/counseling sessions annually, plus unlimited access to courses, digital resources, and roundtable discussions.
    • Paid time off and parental leave, along with an extra day of celebration!
    • Participation in company-wide events and international retreats - we connected face-to-face in Portugal in 2022 and Italy in 2023!
    vor 6 Monate

    Verweise auf baito

    Du findest gut, was wir machen? Du kannst uns dabei unterstützen. Gib bei deiner Bewerbung an, dass du die Stelle bei baito gefunden hast.

    Jetzt bewerben

    Ähnliche Jobs