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    vor 5 Monate
    ThomasLloyd Group header
    ThomasLloyd Group logo
    Vollzeit
    Mid-Level
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    IT Support Specialist

    ThomasLloyd Group
    Link zu ThomasLloyd Group
    Zürich
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    Einführung

    The IT Support Specialist role at ThomasLloyd in Zurich, Switzerland involves providing first and second-line IT support and troubleshooting to internal stakeholders. The role requires strong technical experience with Microsoft infrastructure applications and experience in both on-premises and cloud infrastructure. The ideal candidate should have 3-7 years of relevant professional experience in an IT support role within an international and fast-paced environment. A bachelor's degree in Computer Science, Engineering, Informatics or equivalent is required. Effective communication, problem-solving, and collaboration skills are important for this role.

    Aufgaben

    • Provide first and second-line support and troubleshooting.
    • Maintain adequate and accurate documentation on procedures, standards, desktop and server equipment inventory.
    • Install and configure computer systems and manage access requests to applications.
    • Diagnose hardware and software faults and solve technical and application problems.
    • Analyse and resolve comprehensive IT issues.
    • Responsible for onboarding and offboarding processes.
    • Document, support and further develop activities in the field of CSV (Computer System Validation).
    • Work closely with other members of the Technology and Infrastructure team on various projects.

    Voraussetzungen

    • 3-7 years of relevant professional experience in an IT support role within an international and fast-paced environment.
    • Bachelor’s degree in Computer Science, Engineering, Informatics or equivalent.
    • Strong technical experience with Microsoft infrastructure applications.
    • Experience in both on-premises and cloud infrastructure.
    • Demonstrated IT project management skills.
    • Proven track record of efficient and timely IT support.
    • Fluent verbal and written communication skills in English, German skills would be a plus.
    vor 5 Monate

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