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    Retail Digital Manager

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    The Retail Digital Manager role at Fotografiska Berlin involves taking charge of digital excellence within the concept store and guest experience. The manager will collaborate with international Digital Managers to drive e-commerce growth and ensure the online guest experience matches the in-person experience. They may also step in as Store Manager when needed. The role requires enhancing digital sales channels, improving the digital platform, ensuring compliance with regulations, analyzing performance indicators, and managing fulfillment and supply chain logistics. The ideal candidate has experience in e-commerce management, arts and cultural sector, and working with Adobe Creative Cloud, Shopify, and Hubspot. They should be passionate about photography, art, culture, and design, have strong communication skills, and be motivated, proactive, and adaptable. Fluency in German and English is required.


    • Enhance digital sales channels
    • Collaborate with retail teams
    • Improve digital platform
    • Ensure compliance with regulations
    • Craft compelling product and website copy
    • Manage discounts and customer types
    • Integrate e-commerce platform with museum experience
    • Develop strategies to enhance online engagement
    • Analyze performance indicators
    • Manage fulfillment and supply chain logistics
    • Manage Click & Collect process
    • Stock management and control
    • Plan and prioritize workloads


    • 3+ years of e-com management experience
    • 3+ years of experience in arts and cultural sector (preferred)
    • Experience with Adobe Creative Cloud
    • Proficiency in HTML and CSS
    • Experience managing web platforms (preferably Shopify and Hubspot)
    • Appreciation for photography, art, culture, and design
    • Strong communication skills
    • Positive and proactive approach to change
    • Problem-solving skills
    • Numeric and analytical skills
    • Fluency in German and English (other languages a plus)


    • Company Pension Plan
    • Company Health Insurance
    • Annual health budget
    • Mobility subsidy
    • Food subsidy
    • Paid Time Off
    • Training & Development

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