Establish Operations Delivery Management as a defined capability within GOES, Build and continuously refine standards, playbooks, and toolkits for operator enablement and launch execution, Capture learnings from launch cities and translate them into reusable best practices, Drive consistency across regions while enabling local adaptation where needed, Partner with Product, Engineering, Support, and Commercial teams on operational readiness, hub setup, and service scalability, Build and shape an international team of Operations Delivery Managers (culture, capabilities, and ways of working), Hire, onboard, enable, coach, and develop a team with strong operational and technical backgrounds in mobility and transportation, Enable continuous learning across operational, technical, and customer-facing dimensions, Foster a culture of ownership, collaboration, and pragmatic problem-solving, Lead the team with an enabling, pragmatic, execution-oriented, and servant-leadership mindset, Set clear priorities and keep focus across parallel launches and initiatives, Promote agile ways of working and a strong feedback culture, Act as people manager (performance, development, and well-being), Provide hands-on support during customer and local fleet operator launches, ramp-ups, and critical operational phases, Coach and support your team on-site, especially in complex or high-risk situations, Handle escalations and unblock issues by connecting teams with the right internal and external experts, Work closely with customers and local fleet operators on organizational build-up, hub setup, infrastructure, and operational readiness in autonomous vehicle environments, Ensure smooth transitions from launch and hypercare into steady-state operations, Stay close to operational reality to continuously improve standards and guidance