Own and grow a portfolio of Monta’s most strategic customers in Germany, Switzerland and Austria., Secure renewals, prevent churn, and drive expansion by delivering measurable outcomes and building trusted executive relationships., Run zero-surprise renewals with clear success plans and proactive execution., Identify risk early and lead mitigation plans with clear owners and next steps., Build pipeline across markets, products, and services, then drive deals to close., Run QBRs and value-based touchpoints that connect adoption to commercial outcomes., Turn satisfied customers into references, proof points, quotes, and co-marketing opportunities., Capture competitor and regulatory signals and feed insights into Product and Leadership., Run structured operating rhythms (weekly priorities, risk reviews, QBR cadence, pipeline tracking)., Partner with Product, Support, Sales and Ops to solve complex customer needs and unblock delivery., Maintain high CRM discipline and forecast health, churn risk, and expansion with clarity., Master commercial frameworks (notice periods, renewal terms, termination clauses) and use them proactively.