Own and execute processes around customer acquisition, working closely with Business Development and senior stakeholders., Drive and manage processes related to customer retention, including stakeholder communication, meetings, and relationship management., Provide input on product- and services-related deliverables beyond consulting, contributing strategic input where relevant., Ensure timely and high-quality delivery of consulting projects, from scoping to final presentations – translating commercial questions into structured, insight-driven engagements., Coordinate cross-functional teams (data, medical, product) to align internal execution with client expectations., Communicate insights effectively to client stakeholders and ensure stakeholder alignment throughout the project lifecycle.