Mitarbeiter Prozess- und Qualitätsmanagement (m/w/d)

We don't wait for the future, but shape the digital world of today. Grow into new tasks with us and take on responsibility.

We are looking for you at the Helios Clinic in Berlin-Buch as a Process and Quality Management Employee (m/f/d) - part-time.

What to expect

• Support in the further development of quality management and associated processes
• Participation in the planning and coordination of quality assurance measures
• Receiving, processing and documenting complaints and suggestions from patients and relatives
• Collaboration on projects and their implementation
• Support and follow-up of internal and external audits within the framework of professional certifications and according to DIN ISO 9001:2015
• Close cooperation within the team and with the department management

What you bring to the table

• Completed training as a GKP / MFA (m/f/d) and ideally a degree in healthcare, quality management or comparable discipline
• Experience in complaint and/or quality management, preferably in the hospital environment
• Analytical thinking, organizational talent and structured way of working
• Strong communication skills, empathetic appearance towards patients, relatives and colleagues
• Confident handling of MS Office, relevant QM software as well as good written and oral communication skills, including knowledge of relevant standards and guidelines
• Proof of legally required proof of measles immunization

You can look forward to

• Flexible working hours and after the probationary period, working from home 1-2 days a week (FlexWork option) is possible by arrangement
• A collegial working atmosphere in a highly motivated team
• The Helios PlusCard: A supplementary insurance financed by Helios with, among other things, treatment by a doctor of choice in the event of a hospital stay in one of our acute care clinics