The Diakonische Werk Emsland-Bentheim is a diaconal institution in the Evangelisch-lutherischen Kirchenkreis Emsland-Bentheim, which is dedicated to serving people on the basis of the Christian image of humanity. It offers a wide range of low-threshold advice and support services for people in different life situations at the Lingen, Meppen and Papenburg locations, regardless of religion, origin, age and gender[1][3].
Its core services include Suchtberatung (addiction counseling), Schwangerschafts- und Schwangerschaftskonfliktberatung (pregnancy and pregnancy conflict counseling), allgemeine Sozialberatung (general social counseling), Schuldnerberatung (debt counseling), as well as psychological counseling, for example for couples and families. In addition, the organization supports with specialized outpatient services and operates a social therapeutic residential home[1][3][5].
The main mission of the Diakonische Werk is to treat people in crises and emergencies with respect, appreciation and confidentiality, to show individual options for action and to accompany them on their way. The uniqueness of each individual is the focus, which is guaranteed by a protected and humorous counseling atmosphere. Quick and uncomplicated help are part of the self-image - for example, through short-term appointments within a few days[3].
The Diakonische Werk attaches great importance to the further development of its digital infrastructure in order to improve contact with those seeking advice and employees. The organization is also committed to the further development of its structures and processes, as shown by the planned spin-off as a non-profit GmbH with the Kirchenkreis as the sole shareholder[2].
Sustainability goals are pursued in the sense of social sustainability by creating equal opportunities for access to counseling, supporting volunteers and promoting employees through further training, health measures and family-friendly working conditions (flexible working hours, part-time models, home office)[1][2]. Social responsibility manifests itself in a holistic service to people that supports social participation and inclusion[1][4].
Overall, the Diakonische Werk Emsland-Bentheim is a reliable partner for help in all situations in life, which sustainably accompanies and strengthens people through professional competence, lived charity and innovative concepts[3][5].
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