Hospital Pflege gGmbH Rottenburg am Neckar

The Diakonie Rheinland-Westfalen-Lippe (Diakonie RWL) is one of the largest diaconal state associations and one of the most important umbrella organizations of the independent welfare sector in Germany. Its area of activity extends over North Rhine-Westphalia and parts of Rhineland-Palatinate, Saarland and Hesse. The Diakonie RWL represents around 5,000 Protestant social institutions, in which approximately 190,000 full-time employees and 200,000 volunteers are active, a total of around 390,000 people who are involved in a variety of social fields of work[1][2].

Services and Key Areas
The Diakonie RWL covers a broad spectrum of social services, ranging from outpatient care, child and youth welfare, work for the disabled, addiction support, refugee aid to hospice and elderly care. It brings a Protestant profile to the diverse social services that offer people in difficult life situations support, guidance and hope. This also includes organizational and support services such as a central canteen at the Düsseldorf location, which promotes social interaction with a varied range of dishes[5].

Mission and Values
The Diakonie RWL is oriented towards Christian-diaconal basic values that focus on charity, justice and the dignity of human beings. Its goal is to overcome social exclusion and to comprehensively promote and support people in all phases and situations of life. The Diakonie promotes social cohesion through the combination of professional social work and voluntary commitment. It also advocates for socio-political interests in order to continuously improve the framework conditions of social work[1][2].

Sustainability and Social Responsibility
Sustainability is an integral part of the Diakonie RWL. It is not only involved in ecological sustainability, for example through ecological approaches in facilities and responsible use of resources, but also strongly in the social sector. Every year, around 1,800 volunteers complete a Social Year or a Federal Volunteer Service, which additionally strengthens their commitment to society[3]. Internationally, the Diakonie promotes social projects, for example by supporting aid campaigns in Eastern Europe with a focus on cold weather aid, hospice work and aid for the disabled in countries such as Romania or Serbia[3].

Additional Current Developments
The Diakonie RWL uses modern technologies to improve its administrative and service processes, such as the implementation of Microsoft Dynamics, to increase efficiency and transparency in the organization[4].

Overall, the Diakonie RWL stands as a strong social actor for comprehensive, Christian-influenced and sustainable welfare, which focuses on people and assumes social responsibility. It combines traditional diaconal action with contemporary professionalism and solidarity engagement in the heart of the regions of North Rhine-Westphalia, Rhineland-Palatinate, Saarland and Hesse.

• 1 - https://www.diakonie-rwl.de
• 2 - https://www.diakonie-rwl.de/verband/ueber-uns
• 3 - https://www.betterplace.org/de/organisations/29363-Diakonisches Werk Rheinland-Westfalen-Lippe e.V.
• 4 - https://global.digitall.com/de/referenz-diakonie-implementierung-microsoft-dynamics
• 5 - https://www.kaiserswerther-diakonie.de/services-dienstleistungen/kantine-der-diakonie-rwl/