Triaphon

Berlin, DEImpact-drivenNon-Profit EnterpriseHealthcareSocial Impact

Impact2Sustainability Goals

Employees11 - 50

Founded2017

LocationBerlin

About Triaphon

triaphon.org is a non-profit gGmbH founded by doctors in 2017, operating a medical interpreting hotline. The organization facilitates 24/7 empathetic communication "at eye level" for patients with language barriers and medical staff. Providing immediate interpreting in 13 languages, with 99% annual availability and an average reachability of 30 seconds, triaphon.org closes a critical healthcare gap. Over 100,000 interpreting assignments and a customer satisfaction rating of 4.8 out of 5 stars demonstrate its significant social impact. triaphon.org also advocates politically for medical interpreting to be recognized as a statutory health insurance benefit, contributing significantly to SDGs 3 and 10.

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Sustainability Goals

Good Health & Well-Being

Enabling accessible healthcare for all
Triaphon provides a medical interpreting hotline that supports communication in 13 languages, preventing misunderstandings and ensuring effective treatment for all patients.

Reduced Inequalities

Fostering equitable access to medical care
Triaphon breaks down language barriers in healthcare, ensuring that patients from diverse linguistic backgrounds receive equivalent treatment and understanding 'at eye level'.

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FAQs

What is triaphon.org's mission?

triaphon.org is a medical interpreting hotline, founded by doctors, dedicated to facilitating immediate and empathetic communication in healthcare. Its core mission is to overcome language barriers, ensuring understanding "at eye level" for patients and medical staff. This prevents mis-, over-, or under-provision of medical care by enabling clear communication of complex medical information.

What services does triaphon.org offer?

triaphon.org offers a 24/7 medical interpreting hotline accessible via any phone. The service provides interpreting in 13 languages with guaranteed data protection and transparent billing. The hotline boasts an average reachability of 30 seconds and 99% annual availability.

What impact has triaphon.org made in healthcare?

Since its founding, triaphon.org has facilitated over 100,000 medical interpreting assignments, with approximately 2,000 assignments monthly. The organization maintains a high satisfaction rating of 4.8 out of 5 stars and partners with numerous hospitals and NGOs, including Sana-Klinikum Hameln, GFO Kliniken Bonn, Doctors of the World, and Caritas.

What is triaphon.org's legal form and orientation?

triaphon.org is a non-profit gGmbH, founded by doctors in 2017. The organization operates on a non-profit basis and is VAT-exempt, underscoring its social orientation. It also advocates politically for medical interpreting to be recognized as a statutory health insurance benefit.

Which UN Sustainable Development Goals (SDGs) does triaphon.org contribute to?

triaphon.org primarily contributes to SDG 3 "Good Health and Well-being" by improving access to medical care through language interpretation. Secondarily, the organization supports SDG 10 "Reduced Inequalities" by breaking down language barriers and promoting equal opportunities in healthcare.