Strategic responsibility for the care and expansion of long-term, profitable customer relationships in the existing and new customer sector, with a focus on hairdressing salons., Active support of customers through targeted sales consulting to achieve annually defined sales targets and consistently implement company guidelines., Focus on sustainable sales growth and strategic distribution expansion to further expand market position in the assigned sales territory and ensure long-term success., Care and expansion of customer relationships through regular, structured customer communication (analog and digital) and visits, aiming to meet customer needs and requirements and align them with the Kao Salon Division's service portfolio and master plan priorities., Creation and optimization of the tour plan in consultation with the supervisor, and adherence to the tour plan., Efficient customer support through the use of Flinkit, telephone, and visits., Ensuring target achievement through regular analyses of the market environment, district, and customer portfolios regarding potential, distribution, and customer size to identify potentials, monitor status, and derive and implement suitable measures for achieving the district budget., Continuous acquisition of new customers to expand the distribution base by creating and maintaining a prospect customer list and regular new customer visits within the tour plan., Continuous expansion of existing customers through regular, targeted visits according to the tour plan. Analysis of the salon for potentials and existing offerings with the support of the Sales Manager., Derivation, planning, and implementation of suitable measures for the introduction and expansion of Kao products and services in the salon., Implementation of measures in coordination with the Sales Manager, including support through education offers (digital, Academy & In Salon) and marketing ideas., Development and implementation of Joint Business Plans with the customer (Value Selling) in coordination with the Sales Manager., Active use of the supporting sales channel webshop and support for customers with registration., Effective organization of the workday according to guidelines (tour planning) by setting priorities, efficient working methods, and continuous expansion of personal competencies., Adherence to defined standards and regulations, and execution of all administrative tasks, including the creation of annual agreements, processing and documentation of customer transactions in the CRM system, and compliance with conditions, approval processes, and reporting requirements., Responsible action and behavior by living the company values both internally and in contact with customers (Kao Leadership Values).
