Certification Analyst (m/f/div) English, Italian & Dutch

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Introduction & Description

FLOCERT is a leading global assurance provider. Besides providing sole certification to Fairtrade, FLOCERT also offers an array of services to support companies in sourcing on Fairtrade principles, where no Fairtrade Standard applies.Founded in 2003, FLOCERT remains mission-driven and dedicated to working with all types of organisations, from small producers to internationally recognized brands, in order to promote fairness in global trade. Our accreditation as a “Social Enterprise” demonstrates our commitment to social business values.With six international offices conducting business in over 120 countries, FLOCERT specializes in offering global reach with local expertise.

For more information, please explore further on our website: www.flocert.netDescription Join Our Team as a Certification Analyst!

Are you fluent in English, Italian and Dutch, and interested in assurance, auditing, and certification within a social and regulatory context? We are looking for a motivated Certification Analyst to support certification and audit processes for organisations operating in socially relevant supply chains and assurance systems.

In this role, you will contribute to independent certification and audit activities by assessing compliance against defined standards and regulatory requirements. You will work closely with international clients, auditors, and internal experts, ensuring that certification decisions are well-founded, consistent, and based on evidence.

Your work will involve reviewing audit reports, analysing documentation and data, clarifying findings with stakeholders, and supporting transparent, credible certification outcomes. You will be part of an international, interdisciplinary team committed to high-quality assurance services and continuous improvement. We are looking for someone with strong analytical skills, attention to detail, and a structured way of working, who is comfortable operating in a regulated environment and engaging with diverse stakeholders.

If you are interested in contributing to credible audit and certification processes in a social compliance context, we look forward to your application.

Job Share: Full-time (38.5 hours per week) – 12 months contract
Location: FLOCERT GmbH Headquarter Bonn, Germany
**Salary:**Collective Bargaining Agreement “Groß- & Außenhandel NRW” Category V / Analyst-level
**Start date:**1 March 2026 or as soon as possible

Your responsibilities

Act as account manager for assigned customers in the assigned region and languages
Actively communicate with applicants and certified customers, providing necessary information and addressing the specific needs of key accounts
Oversee designated customers and services and applying the assurance methods defined within the respective assurance scheme
Perform analysis of assessment reports or data sets to support the production of insights and conclusions
Assist in the ongoing enhancement of assurance processes and contribute to cross-functional projects within FLOCERT
Assist in the performance evaluation of auditors
Enter and maintain accurate and timely data on all platforms and for all assigned data sets
Assist in identifying and delivering new assurance services as required

Your qualifications, experience and skills

University degree (B.A. or equivalent) or vocational education in Business, Agronomy, Economics, Food Science, or related fields
At least two years of relevant professional experience in an office and customer-oriented environment
Fluency in English and Italian (written and spoken); Dutch would be a strong asset
Strong dedication to customer service with excellent communication skills
Previous work experience in an international environment is advantageous
Excellent team player with a positive and proactive attitude
Dedicated working style with outstanding interpersonal and organisational skills
Proven ability to multitask with a focus on detail and timely delivery
Fluency in any other European language (e.g., French, Spanish) is a plus
Proficient in MS Office
Strong motivation and commitment to credible social certification and assurance principles

What we offer

International Work Environment: Collaborate with colleagues from around the globe
Inclusive Company Culture: Experience a culture of dialogue, respect, and open communication
Comprehensive Onboarding: Receive full support and guidance as you start your journey with us
Mission-Driven Team: Work with passionate, open-minded colleagues dedicated to making a difference
Flexible Working Arrangements: Enjoy the flexibility of remote work and adaptable working hours
Attractive Benefits Package: Includes holiday bonuses, a 13th salary, occupational pension scheme, and more
Meaningful Impact: Opportunities to contribute to a cause you believe in

How to apply

Click on the lower button “APPLY NOW!” and submit your application documents in English.

Please kindly note that we only accept online applications and only candidates shortlisted for an interview will be further contacted and will receive notice of the outcome of the selection process.

Do you still have questions? Then give us a call or send us an email: recruitment@flocert.net

Regina Jatzke
HR Manager for Recruiting & Employer Branding
+49 (0)228 2493-278

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Certification Analyst*in (m/f/div) Englisch, Italienisch & Niederländisch

Certification Analyst*in (m/f/div) Englisch, Italienisch & Niederländisch