People Generalist / People Operations Manager (m/d/f)

Festanstellung, Vollzeit · Berlin

General Information

**Team Lead:**Joanna Ciecierska (Director of People & Culture)

Talent Acquisition: Celia Nielsen (People & Talent Partner)

**Contract:**Permanent, full-time

**Salary:**IC L2 (mid-level): 49-59k € (gross, fixed) + VSOP (one-time payment; 10% of annual salary)

**Remote Policy:**Remote-first culture with offices in Berlin, Hamburg and Potsdam.

Due to the nature of this role, we are looking for someone who is open to spend 2-3 days per week in our Berlin office.

Your mission

HelloBetter is a pioneer in the field of digital healthcare. For more than 10 years, we have been developing evidence-based digital health applications for the prevention and treatment of mental health conditions. Our applications cover a variety of areas, including stress management, depression, problematic alcohol use, panic disorder and anxiety, vaginismus, and sleep disorders.

Six of HelloBetter's ten applications are approved as digital health applications. They are available free of charge by prescription to all insured adults in Germany.

In 2025, we've launched Ello. Ello is HelloBetter's AI mental wellness companion that provides evidence-based psychological support for everyday mental health challenges like stress, low mood, and difficult life situations. We've combined our 10 years of digital therapeutics expertise with AI technology to make psychological support more accessible.

For more information about HelloBetter, see ourHelloBetter Handbook.

As a People Generalist, you’ll ensure HelloBetter’s employee experience runs smoothly, so everyone can do their best work. You’ll be the operational backbone of our People & Culture team: turning contracts, onboarding, payroll inputs, and everyday questions into reliable processes that just work. This is a hands-on, people-facing role with real ownership across the entire employee lifecycle. You don’t need prior strategic HR experience, but you’ll have room to improve systems, leverage AI for efficiency, and continuously raise operational quality. If you enjoy structured work, clear communication, and making other people’s workdays easier, you’ll feel right at home.

Your objectives

HR Administration (40%): Own the backbone of our People operations. You deliver contract precision, keep Personio data clean and current, ensure reliable absence tracking, and provide payroll-ready inputs on time. You turn data into simple, on-schedule reports leaders can act on.
Onboarding (25%): Create Day‑1 readiness end-to-end. Contracts and welcomes land on time, access and tools work out of the box, and new joiners feel confident and productive from the start. You close feedback loops quickly and make small improvements that stick.
Offboarding (10%): Lead respectful, compliant exits with zero loose ends. Access is removed smoothly, references are accurate and timely, Finance has everything they need, and leaver insights are captured consistently.
Employee Support (25%): Be the calm, trusted first line. You give clear, human answers within 24 hours, demystify benefits, and coach our Junior People Generalist on more complex topics - raising the bar on consistency and quality.

Overall, if the following excites you, this role could be right for you:

Making complex operations look simple and reliable
Turning ambiguity into clear steps and frictionless experiences
Keeping an eye on details without losing sight of outcomes
Caring about craft: clean processes, clean data, clean communication
Improving systems, leveraging AI, and leaving things better than you found them

Your profile

Experience & knowledgeMust haves

2-4 years experience in a People Operations, HR administration or similar role
Fluent in German & English; you'll write contracts, emails, and support employees in both languages daily
Solid German labor law knowledge of employment contracts, terminations and working time regulations
HRIS administration experience (Personio or similar); comfortable with data entry, reporting, system maintenance & improvements
Contract administration experience; creating, amending and filing employment documents
Onboarding/offboarding coordination experience; end-to-end ownership of employee lifecycle admin

Nice to Haves

Startup/scale-up background (50-200 employees); you're comfortable when things aren't perfectly structured and can strive through ambiguity
Event coordination experience for company parties or larger team events
Additional People Operations topics: Health & safety coordination, benefits administration, visa/relocation support or comparable

Ways of working

Precision and ownership: You spot typos, inconsistencies, and missing info before sending, double-check your work, and keep data clean and reliable
Clear, audience-aware communication: You write friendly, professional emails, advise managers on standard HR policy questions, and adapt tone for employees, managers, and C‑level
Collaborative and proactive: You communicate early with clear status updates, adapt well to shifting priorities, and are happy mentoring junior colleagues
Data- and systems-minded: You enjoy exploring metrics, building simple dashboards, and connecting the dots across processes to spot risks early. You feel comfortable creating reports in Google Sheets without needing to be a full-on pro
Automation and improvement: You like using AI tools to streamline tasks and tend to suggest practical fixes that actually stick

Why us?

Meaningfulness

Mental health is a human right: we help thousands of people each month who struggle with depression, stress, insomnia, burnout, and other mental health issues

Research & Evidence

We have a unique product and are at the forefront of research in digital health applications
The effectiveness of our product is continuously evaluated and efficacy studies have been published in international and high-impact journals since 2014
Data is of great importance to us and we are transparent about our strategy, goals and results.

Growth

As pioneers in the development of applications for various mental health conditions, we are at the forefront of innovation
We operate in an extremely exciting and emerging market
Annual training budget of 1,000 euros - we place great emphasis on the personal growth of our employees and actively support their development

Remote-First

Remote-first culture - we hire globally, considering a time window of +/- 4.5 hours CET
Use of our offices in Berlin and Hamburg if you prefer to work on-site
Relocation option and support

Diversity & Inclusion

Fair and equal treatment are the standards of our Anti-Harassment Policy
Flexible working hours - shape your own day
Company language English, with a strong emphasis on inclusive language
Transparent salary bands
Additional 10 paid leave days for non-birth parents after the birth or adoption of a child

Other Benefits

28 vacation days + compensation for holidays that fall on weekends
Tenure based paid time off - up to three additional days
Permanent employment contract
Attractive VSOP (Virtual Stock Option Plan) for all employees
Tax-deductible pension plan with an above-average employer contribution
Free or subsidized fitness memberships
Regular team events

HelloBetter is an equal opportunity employer and encourages applicants of any national origin, gender, sexual orientation, religious background, gender identity, and people with disabilities to apply

Privacy Policy for Applicants

Interview Process

30 mins - Screening Interview with Celia (People & Talent Partner)
2 hours - Take Home Case Study
60 mins - Technical Interview with Joanna (Director of People & Culture) and a team member
30 mins - Team Interview with the People & Operations team
30 mins- Founder Interview with Philip (COO & Managing Director)

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About us

HelloBetter was founded under the name GET.ON Institut für Online Gesundheitstrainings GmbH by internationally recognized researchers and psychologists in 2015. In more than 30 randomized-controlled studies, HelloBetter has developed and evaluated 10 online programs from eight specific problem areas in cooperation with Leuphana University, Friedrich-Alexander University Erlangen-Nuremberg, the Free University of Amsterdam, Harvard University and other partners. These programs serve both the prevention and treatment of classic mental illnesses such as depression, anxiety or panic disorders, but also cover topics such as vaginismus or chronic pain. This gives HelloBetter the broadest study base of all providers.

In the meantime, six therapy programs from HelloBetter have been approved by the German Federal Institute for Drugs and Medical Devices (BfArM) as digital health applications and are available free of charge on prescription for all adults with health insurance in Germany. The work of the expert team has been published in international journals (including The Journal of the American Medical Association) and recognized with various awards (including, Wilhelm Exner Award in Psychology 2016, EFPA Comenius Award 2017, Digital Health Award 2018, EU Compass Good Practice 2018 in Mental Health).

The company is based in Berlin and Hamburg and employs more than 130 people.

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