Lead the preparation and implementation of physical events (2-3 events annually): e.g. booking venues, accommodation, catering, conference equipment, and funded participation., Lead the preparation and implementation of online events, including choosing online platforms., Coordinate on event preparation, including speakers’ management and briefing, for specifically assigned events., Lead in participation management and communication unless specified differently with respective colleagues., Develop and monitor work plans and risk assessments for a variety of parallel events., Financial management: budget holder for designated event budgets and management of processes with funded participants., Coordinate use and potential purchase of relevant conference equipment and licenses., Continuously improve quality of events through e.g. introducing new technology, new formats, optimising processes and audience management., Provide a friendly, reliable and efficient service to event participants., Ensure events are inclusive, impactful, and aligned with our organisational values., Proactively map, manage and strengthen relationships with our key stakeholders, including ICSOs, network organisations, partners, and event participants., Act as a trusted point of contact, ensuring stakeholders feel valued, heard, and engaged and build relationships., Coordinate, develop and curate internal and external communications with shareholders and partner organisations, including newsletters and targeted updates (together with the Communications Manager and the Programme Team)., Collaborate with the Programme and Communication Teams to align engagement strategies with our broader mission., Monitor, track and document engagement of key stakeholders and contribute to reporting., Take ownership of our CRM system (we use MS Dynamics), ensuring it is lean, efficient, and effectively supports stakeholder and event management., Optimise and maintain the CRM to streamline data, improve processes, and enhance stakeholder engagement., Train and support colleagues in using the CRM effectively to maximise its potential.