IT Support
Information Technology Mid-Senior Level
Switzerland, Zürich
Full-time
Company Description
Welcome to Kanadevia Inova, a global innovation leader in the waste infrastructure space, where we believe in creating a sustainable future through technology and innovation.
Transforming Waste into Value
At Kanadevia Inova, we pride ourselves on being at the forefront of waste-to-X technology. We are not just waste managers; we are creators of value from what communities discard. Your role at Kanadevia Inova directly contributes to turning something once considered useless - waste - into something invaluable: energy, heat, hydrogen, fertilizer, and beyond.
Job Description
- Install and maintain workstation systems, servers, and network components.
- Implement configuration specifications for systems and user interfaces.
- Troubleshoot hardware, software, and network issues effectively.
- Initiate escalation procedures for unresolved problems.
- Coordinate vendor and consultant activities to ensure smooth operations.
- Monitor and track hardware, software, and network availability and inventory.
- Develop and maintain operations manuals, instructions, and checklists.
- Assist users with procurement projects and solution implementations.
- Create simple scripts and applications for user needs on workstations and mobile devices.
- Act as a senior operational coordinator, supporting team priorities and providing guidance in the manager’s absence.
Qualifications
- Bachelor’s degree in Technology, Computer Science, or Vocational Training (apprenticeship).
- Proven 4+ years of experience in a similar senior IT role in a mid- to large-sized company (150+ users).
- Experience managing third-party services.
- Strong operational skills in fast-paced environments.
- Excellent customer-facing and communication skills.
- Knowledge of ITIL and process improvement methodologies.
- Assertive, independent, and methodical work style.
- Proactive thinker with strong analytical skills.
- Ability to coordinate and guide team members without formal line management responsibility.
- Fluent in English with good German language knowledge.
Benefits and Additional Information
We offer:
- Responsible challenge with diversified field of activity
- Team-oriented working atmosphere in an international Company
- Personal development opportunities through own Inova Academy
- Opportunity to gain an insight into various technical disciplines
- Excellent employment conditions
- Attractive working place (central, good transport links)
- Modern infrastructure
For HR agencies: Please note that we do not accept applications coming from agencies. Thank you.
