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Role explorer

How is your role developing?

Search for a job title and combine it with filters: the baito Index shows you the weekly trend of postings, work modes, employer types and salaries.

Roles are based on ESCO, the EU's occupation taxonomy. It's the same taxonomy we use to classify every job on baito.

How we classify roles:

IT-Helpdesk-Manager:in

Time series: all postings for this role – independent of the filters.

−50%
050Dec 29Feb 2Mar 9Apr 13May 18Jun 22
28
Overall 1,188

Data as of June 28, 2026·Source: baito job data·based on 702 postings · incl. 14 related roles

– – Overall: all new postings, own scale

Current snapshot

Rolling 90 days – responds to your filters.

Supporting
Postings, last 90 days352incl. postings that have since closed
Of which live now130open on baito right now

Work modes

  • Hybrid57%202
  • On-site38%133
  • Remote5%17

Source: baito job data·based on 352 postings with a stated mode

Employment type

  • Full-time78%274
  • Part-time38%135
  • Student Jobs11%38
  • Temporary Work6%20
  • 4 days job3%11
  • Freelance1%4

Source: baito job data·based on 352 postings with a stated mode

Multiple mentions possible – one posting can count more than once.

Seniority

  • Entry Level6%16
  • Junior35%90
  • Mid-Level49%127
  • Senior11%27
  • Lead4%9

Source: baito job data·based on 257 postings with a stated mode

Multiple mentions possible – one posting can count more than once.

Top organization types

  • Private Sector32%111
  • Startup11%40
  • NGO11%38
  • Association10%36
  • Consultancy6%22

Source: baito job data·based on 352 postings

Multiple mentions possible – one posting can count more than once.

Top SDGs

  • 13 – Climate Action24%85
  • 9 – Industry, Innovation & Infrastructure22%76
  • 8 – Decent Work & Economic Growth15%53
  • 7 – Affordable & Clean Energy15%52
  • 4 – Quality Education15%52

Source: baito job data·based on 352 postings

Multiple mentions possible – one posting can count more than once.

Top cities

  • Berlin15%52
  • Hamburg15%52
  • München14%51
  • Köln6%21
  • Bonn4%13
  • Leipzig4%13

Source: baito job data·based on 352 postings

Multiple mentions possible – one posting can count more than once.

Salary

Annual salary (median) of postings stating one

baitoNational median: €62,664
€0k€23k€45k€68k€90k
Entry€38,730
Median€50,630
Peak€63,578

Pay transparency

23%state salary or tariff
  • Salary only19%66
  • Salary and tariff1%4
  • Tariff only3%11
  • Not disclosed77%271

Source: baito job data·based on 69 postings

Collective agreement

How many postings name a collective agreement

4%

of postings name a collective agreement

Most common agreements

  • Tarifvertrag (allgemein)20%3
  • TV EntgO-DRV13%2
  • TVöD13%2
  • TVöD Bund13%2
  • BUND Haustarifvertrag7%1
  • Tarifvertrag der Volks- und Raiffeisenbanken7%1

Source: baito job data·based on 15 postings with a collective agreement

Contract shares relative to postings naming a collective agreement.

AI index

How much of this occupation AI touches today, and whether it assists or takes over

Augmentation (AI assists)20%
Automation (AI takes over)23%

AI usage is recorded on 10 of 16 tasks; 38% of them carry no AI signal yet.

Assistance and independent task completion are roughly balanced in this occupation right now.

Since Dec 2024: automation +16 pts, augmentation -10 pts

Trend across releasesAugmentationAutomation

Split within the AI-used tasks over time, not the share of the whole role.

0%50%100%
Dec 24Aug 25Nov 25Feb 26

Data basis: Computer User Support Specialists · Match: high · As of: Feb 2026

Source: Anthropic Economic Index (CC-BY 4.0)

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Matching jobs

All figures come from the baito Index: postings on baito since January 2023 – not a statistic on the entire German labor market. More on the methodology

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