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Role explorer

How is your role developing?

Search for a job title and combine it with filters: the baito Index shows you the weekly trend of postings, work modes, employer types and salaries.

Roles are based on ESCO, the EU's occupation taxonomy. It's the same taxonomy we use to classify every job on baito.

How we classify roles:

Kundeninformationsfachkraft

Time series: all postings for this role – independent of the filters.

−56%
02040Dec 29Feb 2Mar 9Apr 13May 18Jun 22
20
Overall 1,188

Data as of June 28, 2026·Source: baito job data·based on 519 postings · incl. 14 related roles

– – Overall: all new postings, own scale

Current snapshot

Rolling 90 days – responds to your filters.

Supporting
Postings, last 90 days259incl. postings that have since closed
Of which live now104open on baito right now

Work modes

  • On-site49%127
  • Hybrid44%115
  • Remote7%17

Source: baito job data·based on 259 postings with a stated mode

Employment type

  • Full-time60%155
  • Part-time43%111
  • Student Jobs14%37
  • Temporary Work9%23
  • 4 days job2%6
  • Freelance1%3

Source: baito job data·based on 259 postings with a stated mode

Multiple mentions possible – one posting can count more than once.

Seniority

  • Entry Level11%20
  • Junior50%87
  • Mid-Level37%65
  • Senior3%6
  • Lead1%2

Source: baito job data·based on 175 postings with a stated mode

Multiple mentions possible – one posting can count more than once.

Top organization types

  • Private Sector39%101
  • Startup14%37
  • NGO11%29
  • Association9%23
  • Consultancy7%19

Source: baito job data·based on 259 postings

Multiple mentions possible – one posting can count more than once.

Top SDGs

  • 13 – Climate Action28%73
  • 9 – Industry, Innovation & Infrastructure22%56
  • 7 – Affordable & Clean Energy17%44
  • 8 – Decent Work & Economic Growth14%36
  • 12 – Responsible Consumption & Production14%35

Source: baito job data·based on 259 postings

Multiple mentions possible – one posting can count more than once.

Top cities

  • Berlin17%43
  • München15%40
  • Hamburg11%29
  • Köln9%24
  • Bonn3%9
  • Leipzig3%9

Source: baito job data·based on 259 postings

Multiple mentions possible – one posting can count more than once.

Salary

Annual salary (median) of postings stating one

baitoNational median: €33,024
€0k€23k€45k€68k€90k
Entry€28,715
Median€38,615
Peak€46,304

Pay transparency

20%state salary or tariff
  • Salary only16%42
  • Salary and tariff1%3
  • Tariff only3%8
  • Not disclosed80%206

Source: baito job data·based on 44 postings

Collective agreement

How many postings name a collective agreement

4%

of postings name a collective agreement

Most common agreements

  • Tarifvertrag (allgemein)36%4
  • TVöD Bund18%2
  • BUND Haustarifvertrag9%1
  • Paritätische Tarifgemeinschaft PTG9%1
  • Tarifvertrag der Volks- und Raiffeisenbanken9%1
  • Tarifverträge des öffentlichen Dienstes (Bund)9%1

Source: baito job data·based on 11 postings with a collective agreement

Contract shares relative to postings naming a collective agreement.

AI index

How much of this occupation AI touches today, and whether it assists or takes over

Augmentation (AI assists)9%
Automation (AI takes over)19%

AI usage is recorded on 9 of 18 tasks; 50% of them carry no AI signal yet.

AI completes tasks on its own comparatively often in this occupation – usually the routine parts.

Since Dec 2024: automation +8 pts, augmentation -5 pts

Trend across releasesAugmentationAutomation

Split within the AI-used tasks over time, not the share of the whole role.

0%50%100%
Dec 24Aug 25Nov 25Feb 26

Data basis: Receptionists and Information Clerks · Match: high · As of: Feb 2026

Source: Anthropic Economic Index (CC-BY 4.0)

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Matching jobs

All figures come from the baito Index: postings on baito since January 2023 – not a statistic on the entire German labor market. More on the methodology

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