Supporting system-related inquiries by analyzing and evaluating system errors and user requests for improvements and implementing solutions in collaboration with IT teams., Creating and revising work instructions., Designing and developing new training materials and conducting user training as a global trainer (including user manuals, training concepts, plans, materials, and presentations)., Co-responsibility for the operation of the eQMS, ensuring compliance with all underlying regulatory requirements, including conducting periodic reviews in accordance with validation requirements., Participating in the evaluation and implementation of system requirements and changes within the change management process, in collaboration with relevant teams., Master data management (independent review and implementation within change controls)., Independently contributing to specifications, risk assessments, and test planning and execution for system changes., Performing test activities (e.g., regression testing, error analysis, and documentation).