Senior Engineering Manager

Enable smarter use of energy, at scale.

We're at a pivotal moment for both Tibber and the planet. When joining Tibber, you won’t just help scale a forward-thinking tech company – you’ll contribute to a real shift in how people consume electricity. With millions of smart devices connected to the Tibber platform (like electric vehicles and smart thermostats), we have one of the most unique portfolios trading energy on the market.

We’re looking for a Senior Engineering Manager to join us in making the energy transition happen -maybe that’s you?

Job Mission 🚀

Lead the team that decides how Tibber's customers meet Tibber, right as engineering shifts to agents. The Customer Experience domain owns how Tibber customers meet Tibber every day: the Tibber app and the technology behind it, and the conversational assistant that is evolving from a support chatbot into a broader customer companion. This is where our energy products, smart-home devices, and savings become real for customers.

As Senior Engineering Manager, you are the Engineering Lead of this domain: 8-15 engineers across subteams, including a Staff Engineer and Tech Leads. You lead the domain together with your Product, Design, and Data counterparts, set multi-quarter direction, and shape how Tibber's customer experience is built in an agentic engineering world. The role reports to the VP of Engineering.

What you'll do ✅

Domain leadership: lead the domain together with Product, Design, and Data as equal partners, and own its multi-quarter roadmap, aligned to Tibber's business goals.
People: own team health, performance, and growth for the engineers in the domain. Build an inclusive, transparent, and psychologically safe environment where failure is a learning opportunity, not a career risk, and grow the Staff Engineer and Tech Leads as leaders in their own right.
Delivery: be accountable for the domain shipping with quality and reliability across the app and the customer companion. Make sure engineers understand the why, not just the what, and hold the line when pace threatens quality or team sustainability.