Student Assistant IT Operations (gn) part-time (20 hours/week)

Student Assistant IT Operations (gn) part-time (20 hours/week)

Student Assistant IT Operations (gn)

We are looking for a

Student Assistant IT Operations (gn)

part-time (20 hours/week), to start as of April 2026.

Your tasks:

• Providing 1st level technical support via phone, email, ticketing system and in person;
• Installation of hardware (workstations, printers, scanners, …) and software components and support their smooth operation and assist in on-boarding and off-boarding of staff;
• Create user accounts and email addresses;
• Participation in projects around IT service operations;
• Creation and maintenance of user manuals and IT support documentation.

Your profile:

• Enrolled at a German University for the duration of the contract in an IT focused field of studies. (Hertie students cannot be considered for this opportunity)
• Basic knowledge of Microsoft Windows server environment and Microsoft 365;
• Excellent oral and written skill in English;
• Hands-on approach and pro-active service orientation.

We offer:

Remuneration: € 15.00 hourly wage

Mobile working possible

Good Traffic Connections

Flexible Working Hours

International and diverse work environment

20 days paid leave + workation

Please submit a CV and a short cover letter via the button below. We will review applications on a rolling basis until the position is filled.

Please contact Aziz Tarbon, Manager IT Operations, for further information about the position.