Technical Product Training Specialist - E-Mobility (all genders)

Technical Product Training Specialist - E-Mobility (all genders)

Deutschlandweit Mobil (remote), Köln

Full-time

Permanent employee

What you will do

In this role, you build the technical systems that ensure product knowledge reaches the right people at the right time. If you enjoy designing, developing, and automating learning solutions to make knowledge accessible, scalable, and impactful, this role is for you.

• Build and improve digital learning solutions that help people find and use knowledge more easily.
• Connect learning tools with other systems such as ERP, CRM and collaboration platforms.
• Create learning experiences directly within the product, so users can learn while they work.
• Set up automated ways to share knowledge, for example through emails, notifications, chatbots or AI-supported content.
• Develop gamification features that make learning more engaging and effective.
• Track how people use the learning solutions and improve them based on data and user feedback.
• Work closely with Product, Engineering and Customer Success to make sure learning solutions support business goals.

Your profile

• Several years of experience building learning systems from the ground up, including system integrations, automation and scalable set-ups
• Strong technical skills in areas such as APIs, scripting, and automation tools
• Hands-on experience with learning technology platforms and tools, including LMSs, in-app learning solutions, knowledge systems, automation platforms, and analytics tools
• Ability to translate concepts into scalable, working solutions
• Comfortable navigating change in fast-moving, evolving environments
• Fluent English and German language skills (written and spoken)

Why us?

Remote First: Whether you prefer working from home, using co-working spaces across Germany, or being in our modern headquarters in Cologne – we support all working styles.

Well equipped**:** To make sure you have everything you need in your home office, we provide the appropriate hardware. After your probation period, you’ll also receive a budget for ergonomic home office equipment.

Flexibility: You can organize your working hours flexibly. With a core working time from 9:00 to 12:00, you have plenty of freedom to balance work and personal life. With our Workation Worldwide program, you can work remotely for up to 60 days per year from anywhere within ±4 hours of the German time zone.

Benefits à la carte: With Probonio, you can design your benefits anew every month: Use your budget for meal subsidies, childcare support, vouchers, or book your Urban Sports Club membership – all easily managed via app.

Time Off & Recharge: You benefit from 32 days of paid vacation per year. In addition, Christmas Eve and New Year’s Eve are fully off. With our Culture Day, you can also take a day off that is personally important to you - intentionally and individually.

Company-wide Bonus: Our Shared Success Plan strengthens a shared result orientation by transparently and fairly sharing company success with everyone.

Mobility & sustainability: Through FINN JobAuto, you can lease your own electric vehicle at attractive conditions. You can also benefit from bike leasing.

Team spirit: Our teams meet in person once per tertial for brainstorming, workshops, and of course for our much-loved summer and winter events.

**Healthy at work:**We support you with Urban Sports Club, life coaching programs, and additional offerings to help you stay fit and stress-free in your daily work.

Dog-Friendly Headquarters: Your four-legged friend is welcome in the office—bring your dog to work!

And more: 20% contribution to your company pension plan, access to our attractive corporate benefits portal, and lots of fun – “Spark joy together” is one of our core company values for a reason.

Employment type

Full-time, 40 hours, permanent

Want to join the team?

We look forward to receiving your application!

At our company, everyone is welcome - regardless of gender, gender identity, disability, ethnic background, nationality, religion, belief, age, or sexual orientation. What matters most is that you’re a great fit for our team.

About us

Are you ready to help shape the future of European e-mobility?

Then chargecloud is the right place for you! Since our founding in 2016, we have been supporting companies of all sizes in operating their charging infrastructure. Our strong, diverse team of more than 250 employees makes it possible: a software-as-a-service solution that manages charging points and contract data and bills charging processes – across Europe, automated and infinitely scalable.