Working Student - IT Asset & Stock Management (x/f/m)

On-site support — approximately 30%

• Support onboarding and offboarding by preparing, handing over and recovering equipment for joiners and leavers
• Run the Berlin IT Corner as a physical point of contact for Doctolibers
• Manage meeting room hardware by testing, updating and replacing equipment
• Handle level 1 requests and incidents, including basic diagnosis and application access, and escalate to level 2 when needed
• Identify recurring requests and contribute to continuous improvement

Working with us, you will learn:

• How to manage the full lifecycle of IT hardware and maintain reliable asset data
• How on-site IT support contributes to a smooth employee experience
• How to identify opportunities to improve operational processes through documentation, automation and performance indicators

Who you are

If you don't have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply.

You could be our next team mate if you:

• You are enrolled full-time at a university, ideally studying IT Systems Management, IT Management, Applied IT or a related field
• You are rigorous, organised and service-oriented, with good interpersonal skills
• You are comfortable working with Windows, macOS, iOS and Android, and can prioritise tasks while working autonomously and as part of a team
• You are fluent in German and English
• You are able to work on site in Berlin and handle equipment weighing up to 25 kg

Now, it would be fantastic if you:

You have had a first exposure to an IT service management or mobile device management tool

What we offer

• A structured and personalized onboarding program through our Doctolib Academy, as well as a wide range of in-house training opportunities
• A flexible working model that allows for hybrid and office-based work
• A Deutschlandticket sponsored by Doctolib, or reimbursement of your semester ticket
• 28 vacation days per year (calculated pro rata according to your working schedule)
• The opportunity to work from abroad for up to 10 days per year (eligible after 6 months)
• Company health insurance with many additional benefits and subsidies (eligible after 6 months)
• Regular breakfast in the office and subsidies for your lunch or grocery shopping
• A subsidized sports program with our partner Urban Sports Club

The Interview Process

• Interview with a team mate
• Interview with your future Manager

Job Details

• Working Student in part-time, up to 20 hours per week during the semester and up to 40 hours per week during semester breaks
• Duration: 6 months, renewable
• Workplace: Berlin, Germany
• Start date: At the earliest opportunity
• Salary: 15 €/h
• On-site role due to the physical handling of equipment
• Flexible working hours adapted to your class schedule
• A valid certificate of enrolment is required