Design and implement scalable business processes across operations, sales, and service areas, ensuring high efficiency and compliance with regulatory requirements., Collect, structure, and prioritize business requirements and translate them into actionable product development initiatives, following an MVP-driven approach., Coordinate and lead the go-live of new projects, products and services, and are responsible for stabilizing and optimizing operations post-launch., Align and coordinate with multiple internal stakeholders (e.g., IT, Finance, Risk, Legal/Compliance) and external partners to ensure seamless project execution., Oversee daily business operations, define management KPIs, and establish a structured framework for reporting operational and sales performance., Drive profitability planning for new and existing business activities and align financial targets with operational execution., Continuously analyze operational processes and project outcomes, developing proposals for improvements and strategic adjustments where necessary.