seqanaseqana.com
Client Solutions Associate
- Standort
- Berlin
- Remote
- Hybrid
- Anstellungsart
- Vollzeit
- Erfahrung
- Junior
- Bereich
- Software, Daten & IT
vor 105 Tagen
Client Solutions Associate
Berlin, Germany (hybrid)
Employee
Other
As Client Solutions Manager, you’ll be the operational backbone of Seqana’s Delivery track. You’ll support end-to-end project execution, from onboarding new clients and coordinating across internal teams, to producing project documentation and ensuring projects are delivered on time, within scope, and to the standard our clients expect.
You’ll work directly with some of the world’s largest agrifood companies and project developers, managing complex, multi-stakeholder engagements where scientific rigour and clear communication both matter. Additionally, by supporting data accuracy, tracking revenue admin, and helping to develop and document processes you’ll play a foundational role in shaping how Seqana delivers MRV outcomes at scale.
It’s a role for someone who is organized, detail-oriented, proactive, and comfortable operating across technical and commercial domains.
Tasks
- Support project delivery across Seqana’s client portfolio, coordinating timelines, deliverables, and stakeholder communication
- Manage client onboarding workflows: scoping calls, data collection, kickoff documentation, and internal handoffs from the Growth team
- Track project milestones and flag risks early, ensuring the team has visibility on delivery status
- Support coordination between Seqana’s solutions team, product team, and external clients to ensure optimal value is delivered to clients
- Prepare and QA client-facing deliverables: MRV reports, SOC snapshots, sampling designs, and project documentation
- Help build, refine and document internal delivery processes, templates, and workflows as we scale from bespoke engagements to repeatable delivery
- Manage client invoicing and be responsible for the administration of keeping the project management tool and KPI dashboards up-to-date for commercial reporting and financial tracking
- Support client communication by drafting updates, scheduling reviews, and managing follow-ups between milestones
- Contribute to post-project reviews and client feedback loops to drive continuous improvement
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