About the Role

We are looking for a Specialist CSM - Digital Process Management to join our team. In this role, you will be instrumental in driving the adoption and optimization of digital process management solutions within our organization. You will work closely with various departments to understand their needs, implement best practices, and ensure the effective use of our digital tools.

Responsibilities

Collaborate with stakeholders to identify and document business processes for digitization.
Implement and configure digital process management tools to meet business requirements.
Provide training and support to end-users on digital process management solutions.
Monitor process performance and identify areas for improvement.
Develop and maintain documentation for digital processes and system configurations.
Act as a subject matter expert for digital process management tools and methodologies.
Drive continuous improvement initiatives related to process efficiency and automation.
Ensure compliance with relevant policies and standards.

Requirements

Bachelor's degree in Business Administration, Information Technology, or a related field.
Proven experience in digital process management, business process re-engineering, or a similar role.
Familiarity with digital process management software and platforms.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills, with the ability to engage with diverse stakeholders.
Ability to work independently and as part of a team.
Project management experience is a plus.
Fluency in English; German language skills are an advantage.