Anforderungen auf einen Blick

Technical account management experience (Erforderlich)
Technical integrations knowledge (Erforderlich)
HL7 or FHIR (Wünschenswert)
German professional (Erforderlich)
English comfortable (Erforderlich)
Based in Germany (Erforderlich)
Willingness to travel (Erforderlich)
Hospital information systems experience (Wünschenswert)

ErforderlichWünschenswert

Heute

Technical Account Manager - Hospital (m/f/d)

Location

Berlin; Cologne; Dortmund; Frankfurt; Göttingen; Hamburg; Hannover; Munich

Employment Type

Full time

Location Type

Remote

Department

Customer Support

Why voize? Because we’re more than just a job!

At voize, we believe the greatest gift to frontline workers is time - time to care, connect, and be present. Today, that time is lost to busywork and complex systems that pull them away from what matters most: people.

Our vision is to change that by building AI companions that seamlessly take over digital workflows. We don’t replace humans with technology - we amplify their impact.

Our mission is backed with $50M in Series A funding led by Balderton Capital, with support from HV Capital, Y Combinator, and other leading VCs. Today, 2,000+ facilities trust voize, and over 200,000 users rely on our AI companion to ease their daily workload.

As a dynamic team, we combine first-in-class technology with meaningful social impact. And now, we’re looking for you to join us on this mission!

Your Mission: Be the technical partner our hospital customers trust

As Technical Account Manager - Hospital, you will own the technical relationship with a portfolio of our strategic hospital customers. You will understand their systems, infrastructure, integrations, and stakeholders, and support them from go-live through releases and renewals; ensuring voize runs reliably across wards, sites, and clinical workflows. Your success will be measured by trust, retention, and long-term customer outcomes.

Your Daily Business - No two days are alike

Own the technical relationship with a portfolio of hospitals and hospital groups, building a deep understanding of their HIS/KIS setup, infrastructure, clinical workflows, open topics, and key stakeholders.
Maintain a technical account plan for every customer, covering integrations, deployment architecture, security requirements, planned changes, open risks, and upcoming rollout waves.