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A sustainability role up close

CSR Manager

CSR managers connect business goals with social responsibility. They develop the CSR strategy, steer social and ecological engagement and make sure responsibility is credible, not just decorative. Here's what the role involves.

Key takeaways

  • CSR managers plan and steer a company's social responsibility strategically.
  • The role combines sustainability strategy, social engagement, stakeholder work and reporting.
  • You can enter via a degree or a course such as the IHK CSR-manager programme.

What does a CSR manager do?

CSR stands for Corporate Social Responsibility — a company's responsibility to society. CSR managers are responsible for planning and delivering this strategically: they develop policies for environmental and climate protection, fair working conditions and social engagement, and embed them in the core business.

The role is closely tied to communication and stakeholder management: CSR managers coordinate the exchange with employees, suppliers, NGOs and investors and produce sustainability or ESG reports. In many companies the line between CSR and sustainability management blurs.

Typical tasks

  • Develop and implement the CSR strategy and policies
  • Plan and steer social and ecological projects
  • Stakeholder communication with employees, suppliers, NGOs and investors
  • Produce sustainability and ESG reports
  • Design engagement programmes (e.g. diversity, giving, volunteering)
  • Measure impact and develop CSR measures further

What you'll need

Entry often comes via degrees such as sustainability management, business, environmental or social sciences. Specialised courses are also recognised, for example the certificate programme “CSR-Manager:in (IHK).” Strong communication and a good feel for values and impact are sought.

  • An understanding of CSR, ESG and sustainability standards
  • Strong communication and facilitation
  • Project management and stakeholder skills
  • Credibility and integrity
  • A feel for connecting engagement and business

Outlook

As social responsibility and reporting obligations gain weight, demand for CSR professionals is stable and growing. With experience you take on larger programmes, lead a team or move into adjacent ESG and sustainability roles.

Senior roles such as CSR director or Head of Sustainability are well paid; at large companies considerably higher salaries than at entry are possible.

For organizations

Building out your sustainability team?

Then baito is where you'll find people who don't just want sustainability but can deliver it — from ESG analysis and reporting to leadership. Post your role and reach them directly.

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Frequently asked questions

Q1What is a CSR manager?+
CSR managers own a company's responsibility to society (corporate social responsibility). They plan and implement strategies through which a company pursues social and ecological goals alongside economic ones — from policies through engagement projects to the sustainability report.
Q2What's the difference between CSR and ESG?+
CSR describes a company's — more values-led, voluntary — responsibility to society. ESG makes that responsibility assessable through measurable criteria (environmental, social, governance) and is the language of ratings and reporting obligations. CSR is the mindset, ESG makes it measurable.
Q3What do CSR managers earn?+
For orientation, StepStone reports an average of around €48,000 gross per year for CSR managers, with a range of roughly €41,500–€58,900. At large companies and in senior positions, €90,000 and more is possible. You can see current ranges directly in the open positions on baito.

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