Policy Communications Lead, Europe

You’ll translate complex, high-stakes policy issues into stories that connect, inspire, and drive impact. You’ll help Mozilla—and the people and partners who believe in an open internet—cut through noise, frame critical debates, and spotlight what’s at stake for users everywhere.

What you'll do:

As Policy Communications Lead for Europe, you will:

• Sit in the Policy & Comms organisation, reporting to the Europe Policy Lead.
• Focus on Europe as your key region, but be able and ready to apply your skills to emerging key markets for Firefox on other continents.
• Be a central operator, translating policy strategy into public narrative that advances the products we build and the changes they are advocating for on the web.
• Own and drive Mozilla’s proactive media narrative on privacy, security, AI, open-source, competition, and emerging regulatory issues—translating policy positions into stories that get ahead of the debate rather than following it.
• Place and amplify a steady cadence of thought leadership pieces such that put Mozilla’s policy positions in front of the right audiences.
• Serve as a strategic partner and trusted advisor to communications colleagues and senior Mozilla leaders, supporting proactive and reactive policy comms across the organisation.
• Work cross-functionally with marketing, legal, product and engineering teams to shape narratives that advance Mozilla’s mission and differentiate our voice from Big Tech.
• Build and nurture relationships with key journalists, policymakers, industry, thought leaders, advocacy organizations, and influencers in technology, digital rights, and policy spheres.
• Craft and edit a wide range of materials—press releases, blog posts, policy statements, op-eds, speeches, regulatory submissions, and executive briefing documents.
• Prepare Mozilla spokespeople for high-stakes media, public, and policy engagements, including message development, media training, and issue briefing.
• Track and respond to fast-moving external developments, helping Mozilla seize moments to lead important conversations and manage risks.
• Help shape Mozilla’s public policy positioning on critical product initiatives, supporting launches, campaigns, and issue-based advocacy.
• Work closely with the wider communications team and external agency partners to ensure clarity, alignment, and operational rigor across channels.
• Serve as a point of escalation and counsel in high-risk, complex, or crisis policy scenarios.

What You’ll Bring:

• 5-10 years of experience in policy communications, media relations, or related roles, ideally in technology, advocacy, or policy-driven environments.
• Exceptional writing and editing skills—with the ability to distill complexity into clarity, urgency, and actionable narrative.
• Deep knowledge of technology policy issues such as privacy, data, AI, competition, digital rights, open source, and internet regulation.
• A track record of building strong relationships with journalists, policymakers, and policy-focused organizations globally.
• Experience advising and supporting senior executives on high-profile, high-stakes communications and issues management.
• Strategic instincts, operational rigor, and comfort with ambiguity and rapid change.
• Confidence operating in a global, remote, and mission-driven organization.
• Experience supporting product communications and collaborating with engineering/technical teams.
• Ability to balance strategic vision with hands-on execution—no job is too big or too small.
• Passion for Mozilla’s mission: making the internet safer, more open, and more human.

Bonus Points For:

• Experience in both in-house and agency settings.
• Additional languages beyond English, particularly French and German will be an asset.
• Prior experience in open-source, civil society, or non-profit tech environments.

What you’ll get:

• Generous performance-based bonus plans to all eligible employees - we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc. - varies by country)