PROGRAMME MANAGEMENT OFFICER

Competencies:

• Professionalism: Knowledge and understanding of theories, concepts and approaches relevant to public governance; knowledge of organization and work of public administration offices, including of implementation of electronic governance/administration. Ability to identify issues, analyze and participate in the resolution of issues/problems. Ability to conduct data collection using various methods. Conceptual analytical and evaluative skills to conduct independent research and analysis, including familiarity with and experience in the use of various research sources, including electronic sources on the internet, intranet and other databases. Capacity to build effective partnerships with multiple stakeholders; Ability to apply judgment in the context of assignments given, plan own work and manage conflicting priorities. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
• Client Orientation: Considers all those to whom services are provided to be clients and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.
• Technological Awareness: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.

Education: Advanced university degree (Master’s degree or equivalent) in public or business administration, law, economics or a related field is required. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree. An specialized degree in eGovernment would be desirable.

Work Experience: A minimum of seven years of progressively responsible experience in project or programme management, administration or related area is required. A minimum of four years of experience in business facilitation is desirable. Experience in the management of digital government projects, including the simplification and automation of administrative procedures using systems such as eRegulations and eRegistrations, is desirable. Experience in the application of AI in public service design is desirable.

Languages: English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Either French or Arabic or Spanish or Russian or Chinese (Mandarin) is desirable.

Assessment: Evaluation of qualified candidates may include an assessment exercise which will be followed by a competency-based interview.

Special Notice: This is a project-funded position. The initial duration of this temporary job opening is for three (3) months with possibility of extension, starting as soon as possible. The extension of the appointment is subject to the satisfactory performance and availability of post and funds. Candidates should have no expectation of any fixed-term appointment possibility after the end of this temporary assignment.